Refund policy

Thank you for choosing our skincare product

We stand behind the quality of our products and want you to be completely satisfied with your purchase. However, if for any reason you are not satisfied, we offer the following refund policy:

1. Returns

We accept returns within 30 days of purchase. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

2. Refunds

Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.

If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain amount of days, depending on your card issuer's policies.

3. Shipping

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

4. Contact us

If you have any questions about our refund policy, please contact us at info@monameskincare.com.

We are here to help and ensure that you have a positive experience with our skincare products.